Station Officer, Mackay (2 positions)

Location: Regional QLD
Job Type: Full time
Reference: 3687

Queensland Fire and Emergency Services

One QFES. Many Services, Many Capabilities, Many Partners


Permanent Full-time



Salary:$100,555.00 - $101,561.00 per annum


Readiness & Response Services



Work Unit:




Closing Date:

Midnight 24 August 2018

Reference No:


Current QFES and IGEM employees and volunteers must apply via their internal careers site

About Us

As an emergency service agency, Queensland Fire and Emergency Services (QFES) is responsible for ensuring the safety of people and property across Queensland through the provision of effective prevention, preparation, response and recovery activities across a range of emergency situations.

Comprising the Fire and Rescue Service, the Rural Fire Service and the State Emergency Service, QFES also supports other volunteer groups providing emergency response to Queenslanders.

QFES is one department with many services, many capabilities and many partners.

The functions of the QFES are unique. It is the only entity in Australia that delivers high quality fire, rescue, emergency and disaster management services through a single agency. This collaborative approach across the service and with key stakeholders delivers improved safety outcomes for the community.

Purpose of the Role

  • Protect and serve the community by responding to fires and other emergencies in a professional and timely manner to minimise loss to life, property and the environment.

  • Improve the safety and emergency preparedness of the community by contributing to fire prevention and community education activities.

Special Conditions: Successful applicants will be appointed to the rank of Station Officer and will be allocated to a role at the discretion of the delegated authority. The officer may be re-allocated to an alternative Station Officer role at the same work location as operationally required. Appointees may be required to undertake other duties at an equal rank or act in positions at a higher rank.

QFES works closely with portfolio partners Public Safety Business Agency (PSBA), Queensland Police Service (QPS) and the Office of the Inspector-General Emergency Management (IGEM).

We value diversity and are actively seeking candidates with varied backgrounds who can think differently and innovate.

Mandatory requirements

This is an operational position. Only applicants with relevant firefighting experience should apply.

Applicants wishing to be permanently appointed to a position at the rank of Station Officer must meet the following criteria and provide satisfactory evidence in the written application. Failure to provide satisfactory evidence in the written application may exclude the applicant from progressing in the selection process.

QFES Applicants

  • Must have successfully completed the current QFES Station Officer training program as defined by the Commissioner, QFES or previous Station Officer Qualifications in accordance with the Queensland Fire and Rescue Award – State 2012; and
  • Possession of a Manual Medium Rigid (MRV) driver’s licence as recognised by the Department of Transport and Main Roads


It has been approved that for this vacancy only, applicants are not required to meet the mandatory requirements as stated in the Station Officer role description, however, are required to:

  • Hold, as a minimum, the substantive position of Senior Firefighter; and
  • Possession of a Manual Medium Rigid (MRV) driver’s licence as recognised by the Department of Transport and Main Roads

Should a Senior Firefighter be successful in their application, appointment will be conditional on:

  • Successfully passing the current Station Officer Program entry requirements; and
  • If accepted on the Station Officer Program, being placed on an approved personal development plan through which the appointee will be required to be progressively working toward obtaining the current Station Officer qualifications within a two-year period from acceptance into the Station Officer Program.

Should a Senior Firefighter appointee fail to be accepted into the Station Officer Program or fail to gain their Station Officer qualification within a two-year period from acceptance into the Station Officer Program, they will return to their substantive position.

External Applicants

In accordance with Standing Order SO-Q-BM-3.27 Employment of Station Officers from External Fire Agencies, an external applicant must provide evidence of the following with their written application:

  • Australian citizenship or permanent residency; and
  • Manual Medium Rigid (MRV) driver’s licence as recognised by the Department of Transport and Main Roads; and
  • Current Apply First Aid Certificate; and
  • Current Apply Advanced Resuscitation Certificate; and
  • Evidence of current employment as per Schedule A or Deputy Commissioner authorisation for consideration.

Consideration of external applications will be at the discretion of the Commissioner QFES.

To obtain a copy of Standing Order SO-Q-BM-3.27 Employment of Station Officers from External Fire Agencies external applicants should contact the person listed in the Want more information? section of the role description.

Your key accountabilities

Your part in the ongoing success of our department, in providing key frontline services will see you responsible for a variety of work, including, but not limited to:

  • Manage operational assignments including responses to fire, road crash rescue/entrapments and hazardous material incidents in accordance with legislative powers and responsibilities; Operations Management policies, procedures and practices; and take command to provide and maintain effective operations management standards as required.
  • Prepare budget estimates as required and manage financial responsibilities at station level in accordance with the Financial Management Practices manual (FMPM).
  • Manage the effective utilisation and maintenance of station resources, including equipment and facilities.
  • Undertake station administration responsibilities in a timely and effective manner, including the coordination and preparation of reports, correspondence and submissions.
  • Coordinate and conduct community safety and fire prevention/education activities including building inspections and risk assessments.
  • Manage training and staff development requirements of station staff including the coordination and delivery of training and education programs for relevant competencies.
  • Manage and undertake project and functional responsibilities as required.
  • Develop a cooperative working environment, monitor and assess staff performance and provide fair and regular feedback.
  • Develop cooperative and collaborative arrangements with our auxiliary and volunteer emergency service partners, QAS, and other government agencies with respect to promoting an all hazards and all agency, comprehensive approach to emergency incidents and events.
  • Develop, implement and evaluate State Integrated Operation Plans (SIOPP) at station level; provide leadership that is focused on the key issues; and set clear priorities and establish programs that meet deadlines and achieve work targets.
  • Manage communication within the workplace and liaise between other QFES stations, other emergency services, government agencies and the community in a timely and effective manner.
  • Facilitate all legislative, policy and procedural requirements appropriate to the position are applied.
  • Support enterprise bargaining agreement initiatives, principles and station consultative committees.
  • Comply with responsibilities of WHS legislation.
  • Promote the values in the Code of Conduct for the Queensland Public Service including demonstrating a commitment to the principles and practices of employment equity, ethical decision-making, and conflict resolution.


To determine your suitability for the role, you will be assessed on the following leadership and management behavioural competencies Queensland Public Service Workforce Capability Success Profile that link to the “key accountabilities” for this role:

Workforce Capability Success Profile Category – Team Leader

Performance through Vision

  • Understands how their team’s work aligns to organisational objectives
  • Manages ambiguity
  • Implements change
  • Understands customers’ perspectives and works across boundaries
  • Drives continuous improvement

Performance through Results

  • Manages team performance
  • Manages internal and external relationships
  • Build team capability
  • Inspires individual and team commitment in the pursuit of results

Performance through Accountability

  • Models professional and ethical behaviour
  • Displays rigour in advice
  • Applies business management skills
  • Commits to personal development

Once you join us we will want you to exemplify the QFES shared values:

  • Respect
  • Integrity
  • Trust
  • Courage
  • Loyalty

Want more information?

Please contact Brad Stockwell, Acting Zone Commander on phone 4965 6624 or email

You can also visit our website to find out more about our organisation.

How to apply

Please refer to the QFES Operational Officer Application Guide for information on how to apply for this role.