Servicedesk Engineer

Location: Melbourne
Job Type: Full time
Salary:
Contact: Ravindra Singh
Email: email Ravindra
Reference: SD_Mel

 

A career at Wipro means an opportunity to explore your potential, continuous growth, and the joy of working with the latest technologies alongside the finest minds in the industry.
 
We would like to share with you a little bit more about us. Here is a preview giving you an insight into our culture, our spirit, and our goals! We can’t build a great business without nurturing talent and we are committed to partnering with you, and supporting your career growth, through awareness, rewards and global exposure. 

Turn experience into opportunity. 

 

Exp : 1 -3  years

 

  • DHCP , VPN software , NETBIOS , & Servers installation and troubleshooting , Windows Desktops and OS troubleshooting.
  • Capability to provide Hands and Feet Support as an when needed.
  • Is able to take instructions from various resolver groups on the phone and is able to fix issues remotely for the users.
  • Servers installation and troubleshooting;
  • E
  • Good Communication skills because support is expected done remotely as well.
  • Good knowledge and experience on Windows Desktops & Servers installation and troubleshooting.
  • Network troubleshooting that includes DNS, DHCP & NETBIOS
  • Good knowledge on MS Office tools installation & troubleshooting.
  • Good knowledge on tools such as antivirus, browser, VPN software etc
  • Prior working knowledge to deal with B2C clients.