Senior Manager, Insights & Performance
At CommBank, we never lose sight of the role we play in other people's financial wellbeing and each of us is dedicated to offering outstanding service, excellent advice and intuitive solutions to help our customers manage their finances in the ways they want to.
No matter where you are employed within the Group, your initiative, ideas and energy all contribute to the impact that we can make with our work.
The Business Unit
Enterprise Services (ES) is responsible for the world leading application of technology and operations across every aspect of CommBank, from innovative product platforms for our customers to essential tools within our business. We also use technology to drive efficient and timely processing, an essential component of great customer service.
The Strategy Planning & Advisory (SP&A) team drives the strategy, transformation, operations, and performance agenda for Retails & Wealth (RaW) ES. The team provides strategic thought leadership, performance governance, and business management functions (productivity, resilience, workforce management, and property management) across RaW ES
In this role you will be expected to help define and drive the strategy and operational plan for the transformation of Retail and Wealth. You will support the delivery of significant strategic and operational change in how we partner with the business, deliver our projects and safely manage our systems whilst leading in a way consistent with our values and risk appetite.
The role will support Executive business leaders by providing in-depth analysis, facilitating structured debate and providing recommendations for decision on key transformation and operational problems.
In order to apply for this unique, challenging and highly rewarding opportunity with a high level of exposure to Senior Stakeholders, it is essential that you have worked in a similar capacity within a similar, high activity, busy and large scale operation recently.
We expect you will possess experience in consulting and analytics, possessing a proven track record of analysing and synthesising data to generate insights and recommend simple choices with consequences. Experience in preparation of formal business documents for senior audiences with the confidence to deliver them will be an essential part of the role.
Your sound technical understanding will allow you to work with each of our technology platforms to help mature their strategy and ensure optimum performance whilst a demonstrable focus on risk and financial management will set you up for success.
Key to your success will be your resilience and adaptability to work in a fast paced environment that demands constant improvement and a dynamic response to change. A results driven individual, you will possess the ability to navigate through ambiguity and evolve the solution with flexibility and agility to meet business needs.
This is a highly rewarding, career minded opportunity that will lead you on to great things. With a supportive management structure and a fantastic work / life balance, the CBA will, in return for your skills and passion, offer you a challenging, varied and enjoyable opportunity and the autonomy to shine. If you live the values and demonstrate the people capabilities we can offer great opportunities. Whether you want to move across the organisation or up into a leadership role, the way you live the values and demonstrate the people capabilities are key. If you are seeking a new challenge, then please don't delay and apply now.