At CommBank we understand that our customers need to be the number one priority and that is why we are the 2013 Mortgage Lender of the Year, Best Third Party Lender, and Best First Home Buyer Lender. With innovation, creativity and a focus on customer service excellence, we CAN and will continue on our journey to become the number one financial institution in Australia.
What will you do?
As a Customer Banking Specialist you will educate customers in using technology to better manage their day to day banking and assist them to realise their financial goals by conducting financial health checks. By proactively identifying particular needs and future plans you will be able to explain the benefits of a comprehensive and diverse range of products and services to our customers. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning.
What will help you succeed?
You are highly motivated with the ability to achieve targets in a busy sales-driven and structured environment. Successful candidates will be able to demonstrate their absolute dedication to the customer experience as well as a proven ability to meet targets in a sales role. You will be a confident communicator and will not be afraid to start up a conversation with a stranger.