At CommBank we never lose sight of the role we play in other people’s financial wellbeing. Our goal is to help people and businesses move forward, to progress. To make the right financial decisions and achieve their dreams and aspirations.
What will you do?
As a Customer Support Assistant you’ll help our customers realise their financial goals by conducting financial health checks. By identifying particular needs and understanding our customer’s future plans you will be able to explain the benefits of a comprehensive and diverse range of products and services. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we’ve provided them with the best possible care and experience. Join our team and help us continue to build a culture of integrity and accountability by placing the customer at the centre of everything we do.
What will help you succeed?
We’re looking for highly motivated candidates with the ability to work as part of a team and individually in a busy and structured environment. You’ll also be confident in achieving targets through identifying and providing financial solutions to our customer’s individual needs. This is a great opportunity for those not afraid to start up a conversation with a stranger as communication skills are key.
Although previous banking or financial experience would be helpful, a strong sales and service background is more important.
How you’ll benefit.
There are many benefits to working for CommBank including being able to use state of the art technology, discounts on a range of financial products, a corporate wardrobe, nationally accredited training and a commitment to offering employees the opportunity to further their careers within the bank.