About the opportunity
In this role, you will be responsible for the day to day HR operational tasks. You will manage activities related to customer support and system management for our customers and the execution of HR lifecycle activities from commencement to completion.
This is a contract role until the end of May 2019.
Process end to end employee movements (on boarding, secondments, promotions, change of hours, terminations, etc.) to ensure master data is accurate and maintained in order to feed in to global people reporting
Execute processes to ensure the accuracy and integrity of HR and learning data
Ensure system data changes are completed in a timely and accurate manner aligned to delivery timeframes
Complete quality assurance activities
Generate reports and provide initial analysis and insights as required
Manage national relocations and international assignees/repatriations, interacting effectively with external vendors for HR related services and the International Mobility advisor
Maintain process documentation
Develop and support the team with system expertise or as a systems super-user.
Essential experience and job requirements
Experience working in an HR support, resourcing support or reward support role ideally within a Shared Service or Operational environment
An understanding of operational process activity and an aptitude for continuous improvement activity
Experience with service provision and managing client or stakeholder groups expectations
Experience using SAP, Kenexa Brassing, Pageup or Workday
Experience resolving customer inquiries and dispute resolution
Self-motivated, with a desire to continually improve and learn
A certificate, degree or experience in HR
Other Requirements (e.g. Travel, Location)
There are no additional requirements. Please respond with N/A below.
Desirable criteria & qualifications
Is this a part time position?
We are a global energy business involved in every aspect of the energy system. We have 75,000 employees in 80 countries, working towards delivering light, heat and mobility to millions of people, every day. We are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. We have a real contribution to make to the world's ambition of a low carbon future. Join us, and be part of what we can accomplish together.
Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston.
GBS ANZ provides a broad range of integrated customer solutions, supporting BP's operations across Australia and New Zealand. Supporting both BP and Castrol brands, GBS ANZ delivers accounting and banking operations, logistics/scheduling operations, customer service and sales, credit management, financial reporting and HR Services.
With a strong focus on continuous improvement and innovation, GBS ANZ is a true leader in a highly competitive shared services landscape.
GBS ANZ takes pride in being the engine room for BP with more than 400 employees; we partner with BP to serve more than 100,000 end customers and process $40 billion worth of transactions per annum.
All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you.
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