Case Manager

Location: Melbourne
Job Type: Contract/Temp
Reference: HCB04
Mercy Health Home and Community Care: Parkville
2 Year Part Time Fixed Term Position – 45.6 hours per fortnight

An exciting opportunity awaits for an experienced and passionate Case Manager who is dedicated to providing excellent customer service and case management. Referred to internally as a Care Advisor, you will have a sound understanding of Consumer Directed Care and the Home Care Packages Program to be successful in this role.

Who we are:
Mercy Health Home and Community Care is proud to be a preferred home care provider. We are a dedicated team that provides support, coordination and management of home care packages for older people so they can continue to live safely in their home, doing the things they most enjoy. We pride ourselves on providing the client with a satisfying experience that maximises their full potential. We work closely in building relationships and tailoring care plans and services that meet the needs of each individual.

The successful applicant will have:
• Experience in case management
• A commitment to providing quality services within a person centred care approach, along with sound communication and skills in budgeting
• A current driver’s licence
• A current police check
• Consent to your name being checked against the Disability Worker Exclusion List

We offer:
• Values driven culture
• Salary packaging benefits
• Leadership Capability Framework to support your career progression and development
• Camp Australia School Holiday Program
• Thrive @ Mercy – our health & wellbeing hub supporting you to be the best you can be
• Stepping Stones – our flexibility framework supporting your growth and work life balance
• Fully funded childcare referral service

To find out more about these exciting initiatives, please visit Mercy Health Careers homepage (

If you believe you meet these requirements and have the skills and experience outlined in the Position Description please apply now.

Previous applicant need not apply.

For more information contact:
Ms Heather Story – Service Design and Development Manager
By Phone on (03) 8416 7928
Reference Number: HCB04