See yourself in our team
**Centralised Arcturus Service Team (CAST)**has been formed to provide processing, documentation and service support, to East coast customers who are migrating from Bankwest to Business & Private Bank (BPB). The team falls under Project Arcturus, the BankWest merger into Business & Private Banking which is a high profile and exciting project that requires our best people to make a complex integration simple, whilst we maintain our businesses extraordinary client focus.
Do Work That Matters
Reporting to the Manager Process Refinement, your role as a Business Process Analyst will work with your team and leader to ensure Standard Operating Procedures (SOPs) used by the CAST processing teams are efficient, accurate and accessible to allow them to operate efficiently and at scale.
The Process Refinement team own and update the Standard Operating Procedures (SOPs) used by the CAST team, who perform key activities focused on completing the lending documentation (CCLs), issuing consent documentation, product fulfilment and customer cut-over activities for the transitioning customers.
More specifically, you’ll:
We're looking for people who:
We’re an equal opportunity employer and value diversity at our company. As an organisation committed to our values, we nurture and support our people; through focussing on skill and talent development, teamwork, flexibility and internal promotion. With service in mind at every touch point, we take accountability for the role we play in securing and improving the financial well-being of people, businesses and communities. At CommBank you can be you.