Administrative Officers – Emergency

Job Type: Full time
Reference: WMH 261


The Administrative Officer in Emergency is responsible for the efficient operation of the administrative duties in the Emergency Department and the Short Stay Unit. This role requires being part of a 24 hour rotating roster and will comprise more afternoon, weekend and night shifts. You will provide support to other team members and actively participate in key activities of Werribee Mercy Hospital.

  • 2 Permanent Part-time positions available

  • 2 Fixed night shifts per fortnight on offer

  • Casual positions available

  • Werribee Mercy Hospital


  • Experience working in the health industry

  • Strong customer service focus and excellent conflict resolution skills

  • Experience with iPM and EDIS system desirable

  • Demonstrated administrative and, Microsoft Office skills.

  • A motivated and “can-do” attitude with the ability to learn quickly and go the extra mile

  • Maintain the confidentiality of information and always respect the right to privacy

  • Demonstrated ability to work autonomously and utilise discretion,

  • To meet deadlines, prioritise and work as an efficient team member

  • Ability to work in line with the Mercy Values


Werribee Mercy Hospital is a General Public Hospital located in the rapidly growing Western suburbs of Melbourne. Our services include surgical, medical, maternity, newborn, renal dialysis, emergency, mental health, rehabilitation, aged and palliative care. The hospital has recently undergone significant expansion with the opening or our new intensive care unit, additional operating theatres and the opening of two new wards, taking the total number of beds to 298. Join us now and be part of our team as we expand to serve our community.

Mercy Health is a Catholic organisation employing over 8500 people who provide compassionate and holistic care through our acute hospitals, aged care facilities, mental health programs, palliative and respite services, maternity and women’s health services, early parenting services and home care services.

Mercy Health is proud to be recognised as an Employer of Choice for Gender Equality by the WGEA.


  • Values driven culture

  • Salary packaging benefits

  • Leadership Capability Framework to support your career progression and development

  • Camp Australia School Holiday Program

  • Thrive @ Mercy – our health & wellbeing hub supporting you to be the best you can be

  • Stepping Stones – our flexibility framework supporting your growth and work life balance

  • Fully funded childcare referral service

To find out more about these exciting initiatives, please visit Mercy Health Careers homepage (

At Mercy Health we pride ourselves on embracing diversity and foster an inclusive culture where individual differences are respected and celebrated. We encourage applications from people of all ages, abilities and cultural backgrounds including Aboriginal and/or Torres Strait Islander Peoples.

To be the successful candidate you must meet the position requirements as well as provide a current Police Record Check and Working with Children Check.

To apply and/or to view the position description, please click “Apply”


Enquiries to: Andrea Ryan, Manager Patient Services,

Quote Ref No: WMH 261

Applications Close: Wednesday 12 December 2018